Terms of service
These Terms of Service govern the use of wagnerschainsaws.shop and purchases made through the website.
Throughout these Terms, references to “we”, “us”, “our” and “wagnerschainsaws.shop” refer to the operator of the wagnerschainsaws.shop online store.
By using the website or placing an order, you agree to these Terms to the extent permitted by applicable law.
Nothing in these Terms removes any mandatory consumer right that cannot lawfully be excluded.
Eligibility and Lawful Use
You may use this website only for lawful purposes.
You must not use the website to commit fraud, interfere with website operation, gain unauthorised access to systems, distribute malicious software, infringe intellectual-property rights or engage in another unlawful activity.
Product Information
We make reasonable efforts to provide useful product descriptions, images, compatibility information, specifications and prices.
Customers purchasing replacement components should carefully verify relevant machine model numbers, part numbers, dimensions and compatibility information before ordering.
We do not guarantee that a component will fit equipment merely because it looks similar to the existing component.
Mechanical Compatibility
Replacement chainsaw and outdoor power-equipment parts can vary between models, production years and technical revisions.
Customers should review the product page carefully and seek appropriate technical assistance if they are uncertain about compatibility.
Nothing in this provision limits rights where we have expressly represented that a product is compatible and that representation is incorrect.
Orders
Submitting an order constitutes an offer to purchase the selected products.
An order is subject to acceptance, payment authorisation, product availability and applicable fraud/security checks.
We may refuse or cancel an order where reasonably necessary because of suspected fraud, incorrect pricing, stock errors, technical problems, legal restrictions, delivery limitations or other legitimate reasons.
Where we cancel a paid order and no goods are supplied, an appropriate refund will be issued.
Prices
Prices shown on the website apply at the time specified during checkout.
The amount payable will be displayed before the order is submitted.
We reserve the right to correct obvious pricing or typographical errors.
We will not knowingly use hidden mandatory charges to misrepresent the total price of a purchase.
Payments
Customers must provide valid payment information and must be authorised to use the payment method submitted.
Payment services may be supplied by independent payment processors.
Transactions may be subjected to fraud-prevention and security checks.
Free Standard Shipping
wagnerschainsaws.shop provides free standard shipping on all orders.
Our estimated standard delivery period is 15–20 calendar days from successful order confirmation unless another timeframe is clearly agreed before purchase.
Detailed shipping provisions are set out in our Shipping Policy.
UK rules generally require delivery within 30 days unless another period is agreed.
Delivery
Customers are responsible for providing accurate delivery information.
If inaccurate or incomplete information causes a delivery problem, customers should contact us promptly at info@wagnerschainsaws.shop.
Risk generally remains with the trader until goods come into the physical possession of the consumer or a person identified by the consumer, except where the consumer independently commissions a carrier not offered by the trader, in circumstances governed by applicable law.
Delays
Delivery estimates are provided in good faith but can occasionally be affected by circumstances outside normal operational control.
Where an order is significantly delayed, customers should contact info@wagnerschainsaws.shop.
Nothing in these Terms restricts statutory rights concerning late or failed delivery.
Cancellations, Returns and Refunds
Our Return and Refund Policy forms part of these Terms.
Consumers purchasing goods online generally have a 14-day statutory cancellation period after delivery for qualifying transactions, subject to exceptions. Separate remedies apply to faulty and non-conforming goods.
wagnerschainsaws.shop additionally provides the voluntary return arrangements described in its Return and Refund Policy.
Product Safety
Chainsaws, cutting equipment and mechanical power-equipment components may present serious safety risks if installed or used incorrectly.
Customers must follow applicable operating instructions, maintenance procedures and warnings.
Products should only be installed, repaired or operated by persons with appropriate knowledge, competence and safety equipment.
Do not operate equipment that appears damaged or unsafe.
Installation
Certain replacement parts require technical knowledge and correct tools.
Improper installation can damage the replacement component, the machine or surrounding equipment and may create a safety risk.
Where appropriate, customers should obtain assistance from a competent mechanic, technician or other qualified person.
Nothing in these Terms excludes liability that cannot lawfully be excluded.
No Unlawful Limitation of Liability
Nothing in these Terms is intended to exclude or limit liability where doing so would be unlawful.
In particular, nothing is intended to exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that applicable law does not permit us to exclude.
Nothing limits mandatory remedies available under UK consumer law.
Website Availability
We aim to keep the website reasonably available but do not guarantee uninterrupted access.
We may temporarily suspend or modify website functions for maintenance, security, technical or operational reasons.
Intellectual Property
Unless otherwise stated or lawfully licensed, website content including text, graphics, layout, design and original materials associated with wagnerschainsaws.shop is protected by applicable intellectual-property law.
You may use the website for ordinary personal shopping purposes.
You must not unlawfully copy, reproduce, scrape, republish, commercially exploit or distribute protected content without appropriate permission.
Product names and third-party trademarks may belong to their respective owners.
References to third-party manufacturers or model numbers may be used to describe product compatibility and do not necessarily indicate affiliation, sponsorship or endorsement.
Prohibited Conduct
You must not knowingly introduce malware, interfere with website security, attempt unauthorised access, abuse checkout functions, submit fraudulent orders, misuse payment information, impersonate another person or use automated systems in a manner that materially disrupts the website.
We may take reasonable steps to protect the website, customers and payment systems against such conduct.
Third-Party Services
Some website functions may depend on Shopify or other third-party providers.
Third-party services may be governed by their own contractual and privacy terms.
We are not responsible for an independent third party to the extent responsibility legally rests with that third party, but this clause does not remove obligations that wagnerschainsaws.shop itself owes to customers.
Privacy
Our handling of personal information is described in our Privacy Policy.
By using the website, customers acknowledge that information may need to be processed to operate the site, prevent fraud, process transactions, fulfil orders and provide customer service.
Changes to Products and Services
We may add, modify or discontinue products.
Availability is not guaranteed until an order has been accepted and processed.
A change to the website does not retrospectively remove contractual or statutory rights concerning orders already made.
Errors and Omissions
Occasionally, information may contain typographical errors, inaccurate stock information or technical errors.
We may correct such errors.
If a material error affects an existing order, we will take reasonable steps to resolve the matter fairly and in accordance with applicable law.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally possible.
An invalid provision will not be interpreted as removing statutory consumer protections.
No Waiver
A failure to enforce a contractual right immediately does not necessarily constitute a permanent waiver of that right.
Governing Law and Consumer Rights
These Terms are intended to operate consistently with applicable United Kingdom consumer law.
Mandatory protections available to consumers in England, Wales, Scotland or Northern Ireland remain applicable as required by law.
Nothing in these Terms requires a consumer to surrender a mandatory jurisdictional or statutory right.
Changes to These Terms
We may update these Terms where reasonably necessary because of changes in law, services, products, technology or business practices.
The version published when a particular transaction is made will generally govern that transaction, subject to applicable law.
Contact
Questions concerning these Terms may be sent to:
- Choosing a selection results in a full page refresh.